The delivery cost is £14.94 inc VAT per case of up to 12 bottles ( 70cl or 75cl ) on order up to £150 dispatched to one delivery address.
A lower delivery rate of £8.94 inc VAT per case of up to 12 bottles is offered on orders over £150 dispatched to one delivery address.
For orders over 1 case of 12 bottles the delivery costs are:
2 - 3 cases £23.94 inc VAT
4-10 cases £35.94 inc VAT
over 10 cases - Please get in touch with us for a quote.
A £23.94 inc VAT surcharge per order is applied to any delivery to the following post code areas: AB, BT, DD, DG, EH, FK, G, IM, IV, KA1-26, KA29-30, KY, ML, PA1-19, PH, PO30-41, TD.
We are regrettably unable to deliver to the following post code areas: GY, HS, J, KA27-28, KW, PA20-80, ZE.
We are also unable to deliver to PO Boxes or BFPO addresses.
Qualifying Order Value mark in your basket cancels any MoldoVAWine House wine event tickets or vouchers you may hold.
Our delivery partner is London City Bond.
For all qualifying orders the delivery window will be confirmed during the checkout process. We will do our best to meet the deadlines, however we accept no liability for goods which fail to arrive within this time slot due to circumstances which we consider to be beyond our control.
LCB will always use their best endeavours to adhere to specified delivery dates. However, we cannot accept any liability for missed deliveries and must reserve the right to alter delivery days without notice. Customers can request timed deliveries consisting of a three hour window in England, Wales, and the central belt of Scotland which LCB will make best endeavours to adhere to but cannot guarantee. All other areas require an all-day delivery window, as deliveries will be performed by third party companies.
LCB drivers are instructed not to deliver where a recipient appears to be under the age of 18.
A proof of age may be requested before completing the delivery.
Our Standard delivery takes between 3-4 working days.
We also offer 1-2 working days Express delivery for the London area. Orders have to be placed before 12.00 noon during working days Monday to Friday.
We'll not be able to provide you with the weekend service for now.
Deliveries on pre-orders and to certain postcode areas may take from 6 - 10 working days.
Delivery details will be provided during the checkout process and will be highlited in your confirmation email.
Sure, you can collect the wine in person from our Linton, Cambridge warehouse free of charge!
Warehouse working hours are Monday to Friday, 7am to 7pm
We confidently guarantee every bottle we sell: if a wine fails to satisfy, for whatever reason, we'll arrange to collect it in due time and refund you or replace the wine. We understand sometimes it can be tricky to order wine just by an image or description; which is why we have in place our 100% guarantee. If you aren't fully satisfied with a bottle don't pay for it, just contact us to let us know and we'll sort it for you.
We make our best to ensure that our customers wholly enjoy our products, however, if you need to return the order, we are happy to provide support and help. Email us directly on firstname.lastname@example.org and we will take care of everything for you. We may require faulty bottles back provided that you have not opened the remaining lot. Please make sure that the goods are returned in the condition they were delivered as much as possible (with the wine inside). We will arrange a collection time to suit your schedule.
We will always offer a refund or exchange on products that are not of satisfactory quality or in case of mis-communication or mis-placement of your order.
Privacy of information
MoldoVAWine House respects your privacy and seeks to protect your personal data in full.
We are certified Level 1 PCI DSS compliant, the highest level of security certification granted in the UK.
This certification guarantees our compliance with standards for security policies, technologies and ongoing processes that protect their payment systems from breaches and theft of cardholder data.
MoldovaWine House uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. This connection protects your sensitive data.
All pages, content, credit card, and transaction information is protected by the same level of security used by banks.